Technology Trainer – Lee Road Branch
Technology TrainerThe Heights Libraries is committed to providing high quality technology instruction to customers of all ages. The Library offers a variety of classes ranging from basic computer literacy. . .
Technology TrainerThe Heights Libraries is committed to providing high quality technology instruction to customers of all ages. The Library offers a variety of classes ranging from basic computer literacy skills to Maker workshops. We’re currently looking for a customer centered Technology Trainer to join our team. This individual will develop course content, deliver instruction in both a classroom and one-on-one learning environment, and assist customers with computer, multi-media lab, and STEAM Lab questions in the Heights Knowledge and Innovation Center (HKIC). Applicants must be able to make the complex simple and fun, and enjoy training and providing customer support to all ages. RequirementsBachelor’s degree or equivalent combination of education and/or experience in a learning environment. At least 2 years of experience in training. Valid driver's license and transportation to perform outreach. Experience in course development and instructional design desired. Experience with multi-media lab programming preferred. Excellent oral and written communication and presentation skills. Excellent customer service experience. Must be patient and adaptable to working with customers of varying degrees of computer and office equipment skill and knowledge. Have a high level of creativity, forward thinking, and willingness to learn new things. Knowledge RequirementsMulti-Media Lab equipment and software, including Adobe Creative Cloud, GarageBand, iMovie. Microsoft Office (advanced skills). Windows and Mac operating systems. Emerging Technologies and the Maker Movement. About usHeights Libraries began its mission to serve the community in 1916. We have grown and expanded significantly in the intervening years, but our founding ideals of providing outstanding library services, staff, and facilities has not changed. Our customers’ needs are our first priority. Our goal is to anticipate and fulfill those needs to provide our customers with a unique and rewarding library experience. We strive to be a community gathering place and provide an environment where all are welcome. Heights Libraries is committed to sustainability as a core value of our work. Sustainability consists of practices that are environmentally sound, economically feasible, and socially equitable. Library employees are encouraged to take an active role in supporting our sustainability goals when performing job duties. SalaryThe annual salary range starts at $20. 90 per hour, but will consider commensurate knowledge, skills, and experience. Schedules will include daytime, evening, and weekend shifts for a 40-hour workweek. BenefitsEnrollment in the Ohio Public Employees Retirement System (OPERS). Comprehensive benefits package, including medical, dental, and vision insurance. Generous paid time off, including vacation, sick leave, and 10 paid holidays annually. Paid parental leave to support work-life balance. Professional development opportunities to support continued learning and career growth. Submit cover letter, resume, and application no later than July 22, 2026. No phone calls please. Applicants must successfully pass a comprehensive background check and drug testing as part of the pre-employment process. Compliance with these requirements is mandatory for hire. EEO /Drug free workplace employer