The IT Singularity Is Here: Announcing Forrester’s 2026 Technology Events
The IT singularity is already here — and traditional IT operating models can’t keep up with an always-on, AI-driven world. Learn how technology leaders are adapting now and what it takes to turn disruption into real business advantage at Forrester’s 2026 Technology & Innovation Forums.
When we hear the word “singularity,” we usually think of two things. In the context of AI, we think of the moment whenartificial general intelligence (AGI)emerges and surpasses human intelligence. Or in the context of quantum computing, we think ofQ-day, the moment when a quantum computer achieves enough scale to break public key encryption. We believe AGI won’t arrive as a single moment — it will emerge in stages, and we may never even achieve the hype of “superintelligent AGI. ” Q-day will happen without question — sometime around 2030, give or take a few years — but governments and organizations are already preparing for it now (insert friendly reminder here for those who aren’t getting ready). The singularity that tech leaders should be talking about and preparing for is theIT singularity: the moment when traditional IT operating models, built for deterministic systems, human decisioning, and linear automation, no longer scale or make economic sense. The IT singularity isn’t five years away — it has already arrived. AI is already everywhere and always on, no longer a differentiator on its own. Forrester’s 2026 Technology & Innovation Forumsare designed to help you lead through this moment. Join Forrester analysts, industry leaders, and your peers at an upcoming Forum to turn disruption into advantage and to ensure that, in the era of the IT singularity, AI works for you. Central: Austin, September 14–15EMEA: London, September 30–October 1East: New York City, November 4–5Make AI Serve You, Not The Other Way AroundToo many organizations are still chasing use cases, overinvesting in tools, and scaling without the foundations or governance to sustain success. The leaders pulling ahead are doing something different. They know the old reactive, service-oriented, and tool-driven IT model is breaking down. They’re willing (and ready) to fundamentally change their traditional operating model, modernize infrastructure to support AI at scale, and invest in the data, governance, and skills required to make AI deliver real value, not just incremental (and often elusive) productivity gains, for the business. At this year’s Forums, across keynotes and sessions — including “The AI Voyage,” “The Cognitive Operating Model,” “AI Governance For The GOOOOOAL,” and “The Future Of Software” — you’ll learn how to:Define a new cognitive operating model for the AI era. Ensure that your data and tech stack are AI-ready. Design for trust, governance, and resilience from the start. Scale AI without losing control or credibility. Focus Where It Matters MostThe Forum sessions are organized into core tracks designed to support leaders in making critical decisions:Tech Strategy: Make real trade-offs in a world where roadmaps expire quickly. Architecture, Infrastructure, & Operations: Modernize to support AI at scale. Data & AI: Build the data foundations behind AI success. People & Operating Models: Evolve leadership, skills, and ways of working. Security & Risk(EMEA only): Extend the conversation to managing AI risk, governance, and resilience in complex regulatory environments. This is an opportunity to do more than keep up. It’s a chance to reset how your organization approaches technology altogether. You’ll leave with practical frameworks, real-world examples, and direct guidance you can put into action immediately — from strategy and architecture to data and operating model design. Stay tuned in the coming weeks as we unveil more details on guest speakers, special programs, and additional ways to engage at each Forum. We look forward to seeing you in Austin, London, or New York!BlogGoogle Dethrones OpenAI As Agencies’ Preferred AI PartnerNew Forrester and 4As research shows that agencies are prioritizing ecosystems that connect data, creative, media, and commerce at scale, with Google emerging as the leading partner. As marketing moves from isolated tools to integrated operating systems, the ability to orchestrate end-to-end workflows is becoming the new competitive edge. BlogGoogle Goes All-In: An AI-Operated System, Not AI-Assisted ProductsWill Consumers And Marketers Follow? Three years ago, Google was on the defensive. ChatGPT reset expectations for search experiences and Microsoft gained early momentum with its investments in OpenAI. Today, the answer engine race continues, but Google is back in pole position. Even with new market diversification thanks to OpenAI and Anthropic, Google remains the […]