Dubai Municipality Sets World Record for Governance and Best Practices - Business Today Middle East
Dubai Municipalityhas received official recognition from Official World Record (OWR) for its implementation of international best practices and governance standards, further cementing its reputation as a. . .
Dubai Municipalityhas received official recognition from Official World Record (OWR) for its implementation of international best practices and governance standards, further cementing its reputation as a global leader in institutional excellence and innovation. The recognition follows a rigorous evaluation conducted by an international panel of experts and auditors, who assessed the Municipality’s institutional framework against globally recognised benchmarks in governance, quality and risk management, business continuity, innovation, digital transformation, and the responsible use of artificial intelligence. The achievement reflects Dubai Municipality’s ongoing commitment to enhancing institutional performance through a comprehensive governance framework that drives operational excellence, service innovation, and sustainable development while improving the quality of life across the emirate. By adopting internationally recognised standards, the Municipality has strengthened organisational efficiency, streamlined internal processes, accelerated service delivery, and expanded the use of smart digital technologies and AI to enhance customer experience. These initiatives also advance environmental sustainability and social responsibility, supporting Dubai’s vision of becoming the world’s best city to live and work. Marwan Ahmed bin Ghalita, Director-General of Dubai MunicipalityMarwan Ahmed bin Ghalita, Director-General of Dubai Municipality, said the recognition reflects the vision of the UAE’s leadership, which has made excellence a cornerstone of government performance. He noted that the achievement is a testament to the dedication of the Municipality’s teams in delivering innovative, efficient, and future-focused services that enhance residents’ quality of life and reinforce Dubai’s position as a global leader. He added that the milestone will further motivate the Municipality to raise standards of institutional excellence while contributing to Dubai’s ambition of becoming the world’s best city to live and work. He also reaffirmed the Municipality’s commitment to sharing its expertise with organisations worldwide, strengthening Dubai’s role as a global hub for innovation, collaboration, and government excellence. The recognition further reinforces Dubai Municipality’s standing as an international benchmark for institutional excellence and knowledge exchange, while enhancing Dubai’s reputation as a leading destination for government innovation and a trusted partner for organisations and delegations seeking to learn from its best practices.