SUKOON INSURANCE UNVEILS CUTTING-EDGE MOBILE APP, REDEFINING DIGITAL VALUE PROPOSITION - Middle East Business News and Information - mid-east. info
Dubai, United Arab Emirates UAE:Sukoon Insurance PJSC “Sukoon” today announced the launch of its next-generation mySukoonmobile app, marking a major step forward in the insurer’s ongoing digital. . .
Dubai, United Arab Emirates UAE:Sukoon Insurance PJSC “Sukoon” today announced the launch of its next-generation mySukoonmobile app, marking a major step forward in the insurer’s ongoing digital transformation. Designed forend-to-end utility, the reimagined mySukoon app delivers comprehensive, zero-friction policymanagement by centralizing health, motor and workplace savings into a single, unified platform. The app’s robust existing functionalities that put customers in complete control of their insuranceneeds have been completely reimagined and redesigned from the ground up. Users can easily accessthe platform using secure, instant login methods such as UAE PASS or biometric authentication. Oncelogged in, customers can seamlessly submit and track claims in real-time, monitor pharmacy andpreauthorization approvals, and instantly view, share, or download essential documents like digitalhealth cards and the orange card for motorists. The platform now also offers instant pre-login utilities,allowing users to request 24/7 emergency roadside assistance, navigate to nearby network healthcareproviders, and contact customer care without needing to sign in. Furthermore, the app streamlinesaccount administration through 3-step registration, seamless dependent coverage management, fast-track IBAN updates for quicker settlements, and unified multi-vehicle management. Building upon these strong foundational features, the upgraded app introduces a sleek, brand-alignedvisual architecture alongside several futuristic technological enhancements aimed at eliminating userfriction. A newly implemented advanced featured search with direct deep-linking allows users tobypass multi-layer menus entirely. By typing keywords such as “Health Card,” “Claim,” or “RoadsideAssistance,” users are instantly transported directly to the specific action or service in a single tap. The app also features real-time in-app notifications, which provide customers with immediate,actionable updates regarding claim progress, network updates, and policy renewals directly withintheir dashboard. “Our goal with the reimagined mySukoon app is to bring unmatched value right into the hands of ourcustomers. ” said Hammad Khan, Interim CEO and CFO at Sukoon Insurance. “By enhancing ourexisting award-winning functionalities further, introducing instant feature navigation, intelligent OCRautomation, and proactive real-time notifications, we are putting complete control and peace of minddirectly into the hands of our customers, whenever and wherever they need it. ”The new mySukoon experience is available for download and update on the Apple App Store andGoogle Play Store. About Sukoon:Established in 1975, Sukoon Insurance PJSC “Sukoon” – a public stock company – is among theleading insurance providers in the UAE. Sukoon provides a range of comprehensive insurancesolutions for motor, life, health, and general (property, energy, engineering, aviation, marine, andliability) needs to its 1. 36 million insured members. Sukoon’s operations span across Oman and allEmirates in the UAE. Sukoon is committed to providing outstanding insurance solutions which help create and protectwealth and wellbeing. The Dubai-based company stays true to its vision by serving businesses andindividuals with a team of over 700 professionals through an intensive distribution network ofbranches, brokers, bancassurance partners, agencies, e-commerce platforms, and a dedicated callcentre. In 2025, Sukoon registered gross written premiums (GWP) of AED 7 billion. With a solvency ratio of275 percent and exemplary ratings from Standard and Poor’s (A rated) and Moody’s (A2 rated), itclearly demonstrates its financial soundness, robustness in risk management processes, effectivegovernance, and ability to serve its clients effectively in the long run. At its core, the Company is customer-centric, with a keen devotion towards providing exceptionalservices. Its priority has always been to build long-term relationships with its clients with their delightas its non-negotiable objective. Put simply, Sukoon wants to continue reinforcing its position as a reference for other insurers in theregion for exemplary customer service. Disclaimer:The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and contains proprietary, confidential and/or privileged information. 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